BSNL Self Care Portal

You have to make a one time registration in the portal and you can add all your services, download your bill, pay the bill, check usage and many more.

Registration

Read following instructions before proceeding to Register.

1. Open the Link BSNL Click here for Self Care Registration

2. Click on Sign Up

3. Give your email ID as user Name

4. Give your Mobile Number

You will receive your bill by email. Note the billing account number. Or you can get it from your Franchisee who gave the conenction.

Go to menu 'Manage Account - > My Account' .

Click on Add Account to add your services (repeat this process for adding more than one service)

Fill all fields and complete the registartion. After adding the accounts, logout.

Forgetting password in a month happens to 90 % of the people !

If you forget your password, enter user name (email ), Captcha, select the login with OTP option and click LOGIN . You will recive OTP in your mobile. Enter the OTP and press Login.

But do not forget your email ID (user name) and Mobile number Saved in the portal

 

 

Viewing and Paying the Bill

Prerequisite : You must have done one time registration in the BSNL Self Care Portal Click Here to Register Now

1. Log into Self Care Portal Click Here to Login Now

2. You can Click on Home

3. Accounts added by you are listed. (Click on Home) Click on Account Number. The links are self explanatory.

4. Now See the Menu in left side of the page. Click 'Bills & Payments'

 

Checking Usage

Prerequisite : You must have done one time registration in the BSNL Self Care Portal Click Here to Register Now

1. Log into Self Care Portal Click Here to Login Now

2. Click on the account number.

3. See the Menu in left side of the page. Click 'My Usage ' -> Broadband Usage , Select what you want to know.

Upgrading Plan

 

Prerequisite : You must have done one time registration in the BSNL Self Care Portal Click Here to Register Now

1. Log into Self Care Portal Click Here to Login Now

2. Click on the account number.

3. See the Menu in left side of the page. Click 'Modify Services ' -> Upgrade Your Plan, Check the Terms & Conditions, Proceed to Next.

4. Complete all the steps.

Please check the Most Popular Plans Here before you select the plan.

You may feel that - It is better to send a mail or give a letter to your BSNL Custemer Center for a plan change. That is fine.